**CUSTOMER SERVICE AGREEMENT**
This Customer Service Agreement (the "Agreement") is entered into between the customer (hereinafter referred to as the "Customer") and That Digital Hustle, represented by Elyse Pickle Jaworski, a service provider protected by NOLI JUNE LLC (hereinafter referred to as the "Provider"). This Agreement outlines the terms and conditions governing the provision of services by the Provider to the Customer.
**1. SERVICES**
The Provider agrees to deliver digital advertising masterclass services to the Customer as described in the course outline provided by the Provider. The Customer acknowledges that the Provider is the sole entity responsible for the development, delivery, and content of the masterclass.
**2. PAYMENT**
The Customer agrees to pay the fees specified by the Provider for the masterclass services. All payments are non-refundable and shall be made as outlined in the payment terms provided by the Provider.
**3. INTELLECTUAL PROPERTY**
The Customer acknowledges that all materials, including but not limited to course content, materials, videos, and any intellectual property provided by the Provider, are the exclusive property of the Provider. The Customer may not reproduce, distribute, or sell these materials without the Provider's express written consent.
**4. DISCLAIMER AND LIMITATION OF LIABILITY**
a. The Provider does not guarantee any specific results from the masterclass services and shall not be held liable for any business or financial outcomes the Customer may experience.
b. The Provider makes no warranties, express or implied, with respect to the masterclass services provided, and disclaims any implied warranties of merchantability or fitness for a particular purpose.
c. In no event shall the Provider be liable for any indirect, consequential, special, incidental, or punitive damages arising out of or in connection with this Agreement or the provision of masterclass services.
**5. TERMINATION**
The Provider reserves the right to terminate this Agreement and the provision of masterclass services to the Customer at any time for any reason. In such a case, the Customer shall not be entitled to a refund of any fees paid.
**6. CONFIDENTIALITY**
Both parties agree to maintain the confidentiality of all information shared, whether business, financial, or technical, and shall not disclose such information to third parties.
**7. GOVERNING LAW**
This Agreement shall be governed by and construed in accordance with the laws of Tennessee, without regard to its conflict of laws principles.
**8. REFUNDS**
Eligibility for Refunds: Refunds are available within 7 calendar days of the purchase date. Refund requests must be submitted in writing to [email protected] within this period.
Partial Refund Terms: Customers who paid in full will be eligible for a refund of 50% of the total payment.
Customers on a payment plan will be eligible for the cancellation of the 4th, 5th, and 6th payments, if applicable.
Participation Requirement: To qualify for a refund, participants must provide evidence of their engagement with the course materials and demonstrate a genuine effort to implement the program’s strategies. Specific requirements may include, but are not limited to, completed coursework, submitted assignments, or participation logs as outlined in the program guidelines.
Processing Refunds: Approved refunds will be processed within 10 business days of submission and review.
Non-Eligibility: Refunds will not be granted beyond the 7-day window or if sufficient evidence of participation is not provided.
By purchasing this program, you acknowledge and agree to the above terms.
In the rare event that you experience a technical issue that prevents you from accessing the product, please contact us within 48 hours of your purchase, and we will work with you to resolve the issue. Our goal is customer satisfaction, and we will make every reasonable effort to ensure you have access to the purchased product.
**9. ENTIRE AGREEMENT**
This Agreement represents the entire understanding between the parties concerning the subject matter hereof and supersedes all prior and contemporaneous understandings, agreements, representations, and warranties.
The parties hereto have executed this Customer Service Agreement as of the date of purchase.